The CRM Files Story

Denise Chadima, Owner of CRM Files.Founded by Denise Chadima in 1999, we were a true “bootstrap” startup. Self-funded and renting a small, 3,500-square-foot warehouse, we moved our first customer out of self-storage and into our records center on New Year’s Eve of that year.

The year 2000 was a growth year. When a large customer needed to store 6,000 boxes, we rented the warehouse next door to make room for all of them. Continued growth required more space, so by the time we had rented our fourth warehouse in that complex, we realized space would continue to be a problem, and so began our search for a facility where we could consolidate, allow future growth, and offer greater security.

Maxxafe System LogoIn 2003, we started Texas State Shredding, now renamed Maxxafe System, our on-demand document destruction service for companies with geographically-dispersed locations. Available in every zip code in the United States, Maxxafe provides customers with secure destruction of all documents, from all of their locations. In the autumn of 2003, we found the perfect facility for Maxxafe, and through the use of commercial and SBA loans, we completed the purchase of our 75,000-square-foot, fully-concrete (even the roof!), rock-solid record center.

Naturally, we renovated and upgraded the security systems, parking, offices, and lighting and transferred our entire inventory to the new facility, a feat we hope to never suffer through again. Retrieving a box from a barcoded rack with purpose-built equipment is easy; retrieving that box when it’s stacked on a pallet with 40 other boxes being transported to its new home is not.

Thanks to our large network of happy customers who continue to recommend us, we have continued to grow in inventory and employees. We achieved NAID AAA Certification for our fasest-growing division, Texas State Shredding (now Maxxafe System) in April 2008.

Many people are responsible for the success of this company; you know who you are, and we appreciate you!

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We switched to CRM with our document storage and document shredding needs and consider that one of the best decisions ever. CRM is very professional, local and easy to work with. Many thanks CRM!

-Leopold Steinberger

Great and personal service. Great always know where your boxes are and so do they! Not only do they have the best boxes ever for storing your docs (reasonably priced, sturdy and best of all---easy to put together), they also have onsite shredding. Full service for the entire life cycle of your documents. We have been a customer for approximately 8 years and NEVER had a single problem...which was not the case with our previous vendor! 

-Patricia Flournoy

Love Corporate Records Management. Very efficient and friendly staff. Have never had any issues, would definitely recommend.

-Maribel Hernandez

Very effective in storing our backup tapes in climate controlled storage. They are real quick to response in email queries and was always available to return tapes in case we have an emergency restore. Excellent customer service as well.

-Philip Mills

I have only been working with Corporate Records Management for a few months, but they have been an excellent partner to have in managing our extensive amount of hard copy construction plans and specifications. They are prompt and professional when picking items up to take to their storage facility, and it is extremely easy to request items back from storage if needed at a later time. I have made retrieval requests in the afternoon, and they have delivered to us the very next day. KWA Construction is most appreciate of Corporate Records Management! You help keep our office tidy and clutter-free!

-Tasha Keene

We've used CRM for almost 2 years to store our data tapes offsite. They have been reliable and easy to work with. When we have had special requests they have been quick to respond and get us what we need quickly. There were a few minor glitches when we were first getting everything setup at the beginning, but everything was quickly sorted out and we have zero complaints.

-Bret Harrell

Corporate Records Management is an awesome company. They have very friendly people who don't mind helping if you call with a question. I would recommend them to anyone who is looking to store files at an offsite facility

-Frank DaMommio

Great customer service and rapid response time to orders! Very professional and they also have had great solutions for problems my company has had. Patient employees helped us when dealing with a big conversion. Will highly recommend for business needs.

- Kedrick Williams

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