Document Retention FAQs

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It's not easy to understand which documents you should retain and how long to keep them. To help avoid confusion, here are answers to the most frequently asked document retention questions:

A document retention policy helps you systematically track and manage the information you collect from your customers and employees. Since state and federal laws require organizations to store certain documents for several years or more, it's important to keep your documents safe from unauthorized access and protected from disaster, yet easily accessible to meet audit requirements. Our document storage and management service is designed to support your document retention policy and provide you with a cost-effective and reliable method for managing your information. 

If you have other document retention questions, please contact us by phone or complete the form on this page. We love answering your questions!

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We switched to CRM with our document storage and document shredding needs and consider that one of the best decisions ever. CRM is very professional, local and easy to work with. Many thanks CRM!

-Leopold Steinberger

Great and personal service. Great facility...you always know where your boxes are and so do they! Not only do they have the best boxes ever for storing your docs (reasonably priced, sturdy and best of all---easy to put together), they also have onsite shredding. Full service for the entire life cycle of your documents. We have been a customer for approximately 8 years and NEVER had a single problem...which was not the case with our previous vendor! 

-Patricia Flournoy

Love Corporate Records Management. Very efficient and friendly staff. Have never had any issues, would definitely recommend.

-Maribel Hernandez

Very effective in storing our backup tapes in climate controlled storage. They are real quick to response in email queries and was always available to return tapes in case we have an emergency restore. Excellent customer service as well.

-Philip Mills

I have only been working with Corporate Records Management for a few months, but they have been an excellent partner to have in managing our extensive amount of hard copy construction plans and specifications. They are prompt and professional when picking items up to take to their storage facility, and it is extremely easy to request items back from storage if needed at a later time. I have made retrieval requests in the afternoon, and they have delivered to us the very next day. KWA Construction is most appreciate of Corporate Records Management! You help keep our office tidy and clutter-free!

-Tasha Keene

We've used CRM for almost 2 years to store our data tapes offsite. They have been reliable and easy to work with. When we have had special requests they have been quick to respond and get us what we need quickly. There were a few minor glitches when we were first getting everything setup at the beginning, but everything was quickly sorted out and we have zero complaints.

-Bret Harrell

Corporate Records Management is an awesome company. They have very friendly people who don't mind helping if you call with a question. I would recommend them to anyone who is looking to store files at an offsite facility

-Frank DaMommio

Great customer service and rapid response time to orders! Very professional and they also have had great solutions for problems my company has had. Patient employees helped us when dealing with a big conversion. Will highly recommend for business needs.

- Kedrick Williams

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