What Your DFW Neighbors Say about CRM
Our wonderful customers are the reason we’re in business. Here are some of the great things they’ve said about us. We’ll do everything we can to make sure we wow you, too!
We switched to CRM with our document storage and document shredding needs and consider that one of the best decisions ever. CRM is very professional, local and easy to work with. Many thanks CRM.
— Leopold Steinberger
Great and personal service. Great facility...you always know where your boxes are and so do they! Not only do they have the best boxes ever for storing your docs (reasonably priced, sturdy and best of all---easy to put together), they also have onsite shredding. Full service for the entire life cycle of your documents. We have been a customer for approximately 8 years and NEVER had a single problem...which was not the case with our previous vendor!
— Patricia Flournoy
Love Corporate Records Management. Very efficient and friendly staff. Have never had any issues, would definitely recommend.
— Maribel Hernandez
Very effective in storing our backup tapes in climate controlled storage. They are real quick to response in email queries and was always available to return tapes in case we have an emergency restore.Excellent customer service as well.
— Philip Mills
In early 2014, I was asked to organize records for an investment firm that had approximately 1500 boxes stored with a very large records management company. In working with this company, I found myself extremely frustrated. I never spoke to the same person twice. I had to explain problem situations many times to get them resolved and it always took an extreme amount of time. Our bills were excessive and very confusing to read. My husband had worked with Corporate Records Management in the past and suggested I contact them. We scheduled a tour of the CRM facility, checked references and we were good to go. Mike Chadima and Martin Devitt helped us every step of the way in our conversion. Mike even came to our office and trained our whole staff on the CRM system. Once our records were transferred to CRM I basically talked to Jennifer Bender every time I called. If I had a question, she knew the answer. Many times I would forget certain situations and she'd remember them and remind me. The customer service at CRM is far superior to our previous company. Our monthly charges have decreased dramatically and, I can even drive to the storage facility if I need to add things to boxes or remove things. I will forever be thankful that my husband told me that day, "Call Mike Chadima at CRM."
— Patty Barteau
I have only been working with Corporate Records Management for a few months, but they have been an excellent partner to have in managing our extensive amount of hard copy construction plans and specifications. They are prompt and professional when picking items up to take to their storage facility, and it is extremely easy to request items back from storage if needed at a later time. I have made retrieval requests in the afternoon, and they have delivered to us the very next day. KWA Construction is most appreciate of Corporate Records Management! You help keep our office tidy and clutter-free!
— Tasha Kenee
We've used CRM for almost 2 years to store our data tapes offsite. They have been reliable and easy to work with. When we have had special requests they have been quick to respond and get us what we need quickly. There were a few minor glitches when we were first getting everything setup at the beginning, but everything was quickly sorted out and we have zero complaints.
— Bret Harrell
I have been a customer of CRM for a year and a half, since closing my medical practice in Dallas and relocating. I have been impressed with their efficiency since day one, and it was a seamless transition which was also a pleasant surprise. They promptly arrived, and in almost no time at all, acquired and organized my medical files. This was more complex than it sounds, as I had both paper files as well as electronic ones from an electronic health record system (EHR). They have processed all requests for patient’s medical records promptly and efficiently for a reasonable monthly fee. As physicians are required to retain these records for seven years, I cannot imagine complying with this task without the services provided by the folks at CRM. I am obviously pleased with their services, and would strongly recommend them to anyone. -F.C., Physician
Corporate Records Management is an awesome company. They have very friendly people who don't mind helping if you call with a question. I would recommend them to anyone who is looking to store files at an offsite facility
Great customer service and rapid response time to orders! Very professional and they also have had great solutions for problems my company has had. Patient employees helped us when dealing with a big conversion. Will highly recommend for business needs.